Shipping Information

We Ship Anywhere Across Canada!


The Physio Store strives to make ordering our products a positive, satisfying experience. Whether you’re located in Mahone Bay, Nova Scotia or Nelson, British Columbia, our goal is to provide the best possible delivery service to our customers. We understand that getting your order to you promptly is our priority.

Free Shipping Rates


You can take advantage of our free shipping rates for most of Canada (when you purchase more than $249*).  This option will appear if you qualify for free shipping on checkout.

*unless weight or size is a factor. If this is the case, a customer service representative will contact you to confirm the shipping cost prior to shipment.


Standard Shipping Rates


You can take advantage of our standard shipping policy across Canada*

*unless weight or size is a factor, or the product is shipping to a very remote location (Yukon, Northwest Territories, Nunavut, and Newfoundland). If this is the case, a customer service representative will contact you to confirm the shipping cost prior to shipment.

The standard shipping rate is $12.99

Our standard shipping rate is $12.99 (unless weight, size or location is a factor).  Standard shipping is provided by Canada Post, UPS or CanPar. You may be required to sign for your shipment.  Delivery usually takes between 2-5 days depending on location.


Delivery Times


General Delivery times are as follows:

  • Southern Ontario to Montreal - 1-2 days
  • Northern Ontario, Northern Quebec, Manitoba and the Maritimes - 2-3 days
  • Newfoundland and Saskatchewan, Alberta - 3-4 days
  • British Columbia - 4-5 days

We Can Ship to other Countries As Well!


Interested in having some of our products shipped to your country!  Contact us to inquire if we can ship to your location and the costs for shipping.

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